Custom/Made to Order Firearms Policies
Pilot Mountain Arms, LLC reserves the right to update product at any time.
All made to order/custom pistols and rifles require a $500 NON-REFUNDABLE deposit.
The order date becomes effective when the required deposit has been received.
Our delivery times are estimated at the time of the order. We will always try to hold to our estimated delivery times. Under no circumstances will we rush any order just to get it out of the shop. The quality of our custom pistols and rifles will not be compromised.
All of our custom pistols and rifles include the Federal Excise Tax if required.
On all custom pistols and rifles we want your 100% satisfaction. As long as customer abuse has not created a problem, we will probably repair your custom pistol or rifle free of charge. If you have a problem, it’s usually ammunition related and we can help you over the phone with any concerns you might have. If you have questions, please feel free to call during office hours.
100% satisfaction is always our goal. This does not cover any gunsmithing or modifications done by anyone outside our company - NO EXCEPTIONS!
Payments made by certified check or cashier’s check can be shipped on same day received.
We accept Mastercard, Visa and American Express.
Shipping costs are not included in our pricing.